• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Spectre x360 - 13t-ae000 CTO

Hello, I'm trying to run design software (2020 Design) on my laptop and it lags or crashes. Can I increase my memory or graphic card to resolve this problem? I read the graphic card is soldered to the motherboard in my articular model. If this is true upgrading the graphic card would be off the table. Any help you can provide is appreciated.

 

Product name : HP Spectre x360 Convertible 13-ae0xx

Processor name : Intel(R) Core(TM) i7-8550U CPU @ 1.80GH

Total memory : 16 GB


Thank you,

Will

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Will:

 

Unfortunately, you can do neither.

 

The memory, processor and graphics are integral parts of the motherboard and are not individually upgradable.

 

Chapter 3 of the service manual has the list of supported motherboards.

 

HP Spectre x360 13 Convertible PC Maintenance and Service GuideIMPORTANT! This document is intended ...

 

Your PC has the best motherboard offered with 16 GB of onboard memory.

 

All motherboards come with the onboard Intel graphics, so there aren't any motherboards with better graphics.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi, Will:

 

Unfortunately, you can do neither.

 

The memory, processor and graphics are integral parts of the motherboard and are not individually upgradable.

 

Chapter 3 of the service manual has the list of supported motherboards.

 

HP Spectre x360 13 Convertible PC Maintenance and Service GuideIMPORTANT! This document is intended ...

 

Your PC has the best motherboard offered with 16 GB of onboard memory.

 

All motherboards come with the onboard Intel graphics, so there aren't any motherboards with better graphics.

 

 

HP Recommended

I was worried I would have no upgrade options. I'll just have to work with what I have. Thank you for your reply. I appreciate your help.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.