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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
Service Manual:
See page 36 for a picture of what you will see when you remove the back cover. The battery is the biggest rectangle and the SSD (which you have) is above and parallel to the battery. The hard drive is in the upper right corner at right angles to the battery.
You need a 2.5 inch 7mm or 9.5 mm thick SATA hard drive plus these two parts:
Hard drive bracket 926877-001
Hard drive cable 926874-001
20 bucks for the bracket:
21 bucks for the cable:
Post back with any more questions. If you are not in the USA we have to find these parts somewhere else for you.
If this is "the Answer" please click "Accept as Solution" to help others find it.
HP Recommended
Service Manual:
See page 36 for a picture of what you will see when you remove the back cover. The battery is the biggest rectangle and the SSD (which you have) is above and parallel to the battery. The hard drive is in the upper right corner at right angles to the battery.
You need a 2.5 inch 7mm or 9.5 mm thick SATA hard drive plus these two parts:
Hard drive bracket 926877-001
Hard drive cable 926874-001
20 bucks for the bracket:
21 bucks for the cable:
Post back with any more questions. If you are not in the USA we have to find these parts somewhere else for you.
If this is "the Answer" please click "Accept as Solution" to help others find it.
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