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- Re: Can I replace my broken Pavilion Keyboard with a Sunrex ...

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07-25-2020 08:57 AM
Hi,
My laptop's keyboard, Pavilion 14-AL003TX, broke. The part number is 848184-281 (English US Layout/ Thai - I don't need nor use the Thai). I found a replacement part online with the following description:
HP Pavilion 14-AL Series English US Black Backlit Laptop Keyboard V150546BS3.
Sunrex Part Number: V150546BS3
Compatible Models: HP Pavilion 14-AL Series.
Do you think it's compatible?
Thanks.
07-27-2020 07:27 PM
I reviewed your post and I understand that you want to know whether you can replace the keyboard on the computer with a non-HP keyboard.
Don’t worry, I assure you I will try my best to get this sorted.
You can definitely go ahead and replace the keyboard with a non-HP brand keyboard however, we do not have any information about the keyboard and it may or may not work with your computer. You can replace it at your own risk.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
07-30-2020 01:43 AM
This model Notebook uses a Full-size island-style backlit keyboard. Kindly refer to page 15 of the service guide to know the part number of the compatible keyboard according to your region. You may check its availability and purchase it online from HP Parts Store.
We do not have information about non-HP keyboards. You will have to check in a local store.
Hope this helps. Keep me posted.
KUMAR0307
I am an HP Employee
07-30-2020 08:43 AM
Thank you for your reply. Unfortunately I've used the HP Parts store to find a compatible keyboard, but there aren't any available. Do you know any other stores I could search besides the big ones like Amazon or Ebay?
07-31-2020 09:04 AM
I see that for your region, there is no part number available for the keyboard. Did you purchase the computer from a different country?
You will have to use a wireless keyboard or visit any local computer store for assistance.
Keep me posted.
KUMAR0307
I am an HP Employee