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HP Recommended
HP Notebook - 15-bs020cy
Microsoft Windows 11

I like this laptop but the processor is not Win 11 compatible, everything else seems to check out ok.

Shame to buy a new one.  I cannot find info on if this notebook is upgradable and to what processor?

Any idea on my options?

 

Thanks

 

John 

1 REPLY 1
HP Recommended

Hi:

 

In order to upgrade the processor to one that is supported for W11, you would need to replace the motherboard with one listed in chapter 3 of your notebook's service manual that may come with an Intel 8th gen core processor.

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

 

It would be very expensive to do such an upgrade and probably be better to buy a new notebook that comes with W11.

 

If you are interested, I can give you two easy ways to bypass the W11 hardware checks so you can run W11 on your PC, and a way to easily go back to W10 after the default 'go back to W10' period expires, in case W11 doesn't work right on your particular PC.

 

 

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