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HP Recommended
HP Pavilion x360 - 14-dh1031tx
Microsoft Windows 11

Can I upgrade RAM to DDR4 3200 MHz 16 GB?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

HP only has the service manual for the older models in the series on your notebook's support page.

 

HP Pavilion 14-dh1000 Convertible x360 PC series Manuals | HP® Customer Support

 

According to that manual the max memory is 2 x 8 GB for the older models, but probably since your notebook has a newer processor and chipset, it can support more.

 

You can do this to see how much memory your notebook can support...

 

1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Yes, you can install 2 x 8 GB of DDR4-3200 memory in your notebook, but it is only going to run at 2666 MHz.

 

That is as fast as your notebook's processor can run the memory at.

 

Intel Core i510210U Processor 6M Cache up to 4.20 GHz Product Specifications

HP Recommended

Thanks for the help... Another thing is can we install 2x16GB RAM as well in this laptop?

HP Recommended

You're very welcome.

 

HP only has the service manual for the older models in the series on your notebook's support page.

 

HP Pavilion 14-dh1000 Convertible x360 PC series Manuals | HP® Customer Support

 

According to that manual the max memory is 2 x 8 GB for the older models, but probably since your notebook has a newer processor and chipset, it can support more.

 

You can do this to see how much memory your notebook can support...

 

1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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