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‎12-26-2025 05:12 AM - edited ‎12-26-2025 05:16 AM

HP Recommended
Product: HP 255 15.6 inch G9 Notebook PC (50J80AV)

Can I install an 8GB RAM module without voiding the warranty?

HP 255 15.9 inch G9 Notebook Pc (50J80AV)

Windows 11

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1 REPLY 1

‎12-26-2025 07:23 AM

HP Recommended

This is a peer-to-peer forum. 

 

We do not work for or represent HP, so we are unable to reply on HP's behalf regarding the warranty terms and conditions.

 

I recommend you contact HP customer service and seek an official answer from HP.

 

Hivatalos HP® támogatás

 

Chapter 5 of the service manual indicates that installing memory should be done by an HP authorized service center.

 

Maintenance and Service Guide

 

Off the record, you will probably  not void the warranty unless you broke something in the process of trying to upgrade the memory.

 

If you are planning on upgrading the drive or memory, do note that if your notebook ever needs warranty work, you must return the notebook to its original hardware configuration before sending it in for service.

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