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- Can I upgrade my HP 14-0052dx laptop memory and drive?

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12-04-2022 01:13 PM - edited 12-04-2022 01:14 PM
Hi, Ann:
You are missing some letters from the model number you posted.
Is this your notebook model?
HP Laptop 14-dq0052dx Product Specifications | HP® Customer Support
If so, according to this link, it has one memory slot that supports a maximum of a 1 x 8 GB memory chip.
14-dq0052dx Memory Upgrade - HP 14-dq0052dx Laptop Memory (memorystock.com)
Can you upgrade the storage?
Since your notebook has a 64 GB eMMC drive, those normally cannot be upgraded.
According to this discussion regarding a similar model with similar specifications, there isn't a M.2 slot to add a M.2 SSD, so you will have to make do with the 64 GB drive your notebook came with.
Solved: HP 14s-dq0003nz SSD Upgrade - HP Support Community - 8475508
Below is the link to the service manual, where you can find the memory removal and replacement procedure.
Maintenance and Service Guide HP 14 Laptop PC