• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎07-07-2025 10:03 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg1000 IDS Base Model
Operating System: Microsoft Windows 11

My laptop came with 16 GB of RAM. I am wondering if I can upgrade to 32 GB? 

 

I  have done some research and ran a Powershell command it appears it does have a max capacity of 32 GB, but I just want to make sure that my model can indeed swap out RAM sticks? If so, what recommendations would you have on brando and specs? 

 

I also downloaded CPU-Z (?) but don't know how to interpret all of the information. TIA!

Reply
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2025 10:26 AM

HP Recommended

Hi @Hubbell23 

 

Supports 32 GB of ram type DDR4-3200 (16+16)

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
6 REPLIES 6

‎07-07-2025 10:26 AM

HP Recommended

Hi @Hubbell23 

 

Supports 32 GB of ram type DDR4-3200 (16+16)

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎07-07-2025 10:02 PM

HP Recommended

Thank you!

Reply
Was this reply helpful? Yes No

‎07-08-2025 09:24 AM

HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
Was this reply helpful? Yes No

‎07-08-2025 10:51 AM

HP Recommended

So, if my processer's max capacity is 32 GB of of ram type DDR4-3200. Then, should each 16 GB ram stick be 1600 Mhz to combine for 3200 or can each 16 GB ram stick be 3200 Mhz?

Reply
Was this reply helpful? Yes No

‎07-08-2025 11:06 AM

HP Recommended

It must be 3200, there is no DDR4 memory with 1600 frequency.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
Was this reply helpful? Yes No

‎07-08-2025 02:00 PM

HP Recommended

Ok. Thank you 🫢😳

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.