• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15-ay018ca
Microsoft Windows 10 (64-bit)

Hi all,

I bought the HP 15.6" Touchscreen Laptop - Black (Intel Pentium N3710/500GB HDD/4GB
RAM/Windows 10) a little while ago and I am wondering if the RAM is upgradeable?

 

and if so,  could someone link one here if possible?

 

I have been going around in circles trying to find out if i can and I started to open up my laptop to look for myself but its a bit trickey to get into one of these and have held off to avoid breaking anything.
I have upgrade RAM before on older laptops.

 

any info would be helpful,   Thanks!

1 REPLY 1
HP Recommended

@Lemdog 

 

Your machine uses  Intel® Pentium® N3710 (1.6 GHz, up to 2.56 GHz, 2 MB cache, 4 cores) which has only 1 slot of RAM. It supports 8GB max. You can replace 4GB with 8GB using the following compatible RAM

 

      https://www.crucial.com/usa/en/hp-15-ay018ca/CT11033981

 

You can buy directly from Crucial or from any good computer shop.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.