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- Can I upgrade the RAM for my laptop - HP Notebook - 15-ay018...

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03-01-2019 11:33 AM
Hi all,
I bought the HP 15.6" Touchscreen Laptop - Black (Intel Pentium N3710/500GB HDD/4GB
RAM/Windows 10) a little while ago and I am wondering if the RAM is upgradeable?
and if so, could someone link one here if possible?
I have been going around in circles trying to find out if i can and I started to open up my laptop to look for myself but its a bit trickey to get into one of these and have held off to avoid breaking anything.
I have upgrade RAM before on older laptops.
any info would be helpful, Thanks!
03-01-2019 01:08 PM
Your machine uses Intel® Pentium® N3710 (1.6 GHz, up to 2.56 GHz, 2 MB cache, 4 cores) which has only 1 slot of RAM. It supports 8GB max. You can replace 4GB with 8GB using the following compatible RAM
https://www.crucial.com/usa/en/hp-15-ay018ca/CT11033981
You can buy directly from Crucial or from any good computer shop.
Regards.
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