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Can I upgrade the memory in my HP 17z-ak000 CTO? It came with 8gb. I want to max it out. I cannot find the product specs on the HP site anywhere. I would need to know what the max memory is. It has 2 slots. And does it come installed with 2 x 4gb or 1 x 8gb? Pictures below. 1) screen shot from a program I ran from HP.com 2) model info Thanks
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It is DDR4-2400 SO-DIMM and downclocks to 1866 speed. The model you have is specifically called the 17-ak007na and it is 2 x 4 gb modules not 1 x 8. Here is the Service Manual:
Page 46 of the Manual talks about memory replacement procedure.
Since you have the A9 and not the Ryzen system your max memory is 16 gb (2 x 8gb)
Post back with any more questions and please accept as solution if this is the info you needed.
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