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‎08-24-2020 09:53 AM

HP Recommended
Product: HP Spectre x360 15-ap012dx (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I have had this laptop since 2016 and the only issue I have had is with the charger/charging port. I replaced my first charger in 2018 (2 years of usage), which was covered under warranty. Now I am experiencing the same issue with the newer charger after another two years. It is not under warranty anymore and therefore I was looking into different charging options, possibly the USB type C port. Can I use that port to charge my device?  

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-26-2020 03:21 PM

HP Recommended

@patelku9047 Welcome to HP Community!

 

I understand that you would like to charge the laptop using USB type C.

 

I have checked the manual ( page number 10)

 

USB Type-C port Connects any USB device with a Type-C connector.

 

Unfortunately, It is not possible to charge the laptop using USB type C.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎08-26-2020 03:21 PM

HP Recommended

@patelku9047 Welcome to HP Community!

 

I understand that you would like to charge the laptop using USB type C.

 

I have checked the manual ( page number 10)

 

USB Type-C port Connects any USB device with a Type-C connector.

 

Unfortunately, It is not possible to charge the laptop using USB type C.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

1 person found this reply helpful
Was this reply helpful? Yes No
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