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‎04-17-2025 07:30 AM

HP Recommended

Hello, I filled out a warranty claim and during that claim I upgraded my warranty to last 2 more years. I am going to send in my laptop for repairs. The box to put the laptop in and ship it out just came in. Only one problem, I need my laptop to finish out my classes for this semester. I am done at the beginning of May. Can I just wait to send this out until I am done? Can I also change the return address to my actual home address rather than my college address?

 

I hope this makes sense.

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‎04-18-2025 08:11 AM

HP Recommended

@BraydenH23, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Yes, you can wait to send in repair, however, we suggest you please send out an email response to the email you might have received with your repair order details or you can reach out to the phone support and keep them updated. 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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1 REPLY 1

‎04-18-2025 08:11 AM

HP Recommended

@BraydenH23, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Yes, you can wait to send in repair, however, we suggest you please send out an email response to the email you might have received with your repair order details or you can reach out to the phone support and keep them updated. 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
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