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10-09-2019 08:52 AM
I have a HP Pavilion Laptop Product number: 2SS22UA, model: 15-cc154cl, and I did a HP diagnostic check because They said I had an issue with my hard drive. Sure enough the Short Drive self Test Failed with the following error code:
908JTX-94T9QS-MFPUQK-60UC13. But I couldn't find any explanation of what this means.
Can anyone point me in the right direction to get an answer?
Aces5
10-09-2019 11:59 AM
Yes, it is a hard drive failure.
The specific coding is used by internal HP Support - any "hidden" meanings are not available to those of us outside of HP.
908JTX-94T9QS-MFPUQK-60UC13 | OK | xxxxxx | 10/9/19 | 303 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 Quick Test Failure |
The main message is that the hard drive has failed the diagnostics.
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References
Part numbers and replacement procedures
HP Pavilion 15 Laptop PC - Maintenance and Service Guide
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