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‎09-10-2021 06:30 AM - last edited on ‎09-10-2021 11:04 AM by Retired

HP Recommended
Product: HP 15 ef_1013dx
Operating System: Microsoft Windows 10 (64-bit)

Product name- HP ef-1013 dx

Product number-364K3UA

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-10-2021 07:35 AM

HP Recommended

Hi:

 

Below is the link to the Crucial memory report for a similar model to yours.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15-ef series | HP 15-ef1013ca | Crucial.com

 

According to the report you can install up to 2 x 16 GB of DDR4-3200 memory.

 

HP only has the service manual for the older model series (15-ef0xxx).

 

Perhaps it will be of help with removing and replacing the memory.

 

Maintenance and Service Guide HP 15 Laptop PC

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-10-2021 07:35 AM

HP Recommended

Hi:

 

Below is the link to the Crucial memory report for a similar model to yours.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15-ef series | HP 15-ef1013ca | Crucial.com

 

According to the report you can install up to 2 x 16 GB of DDR4-3200 memory.

 

HP only has the service manual for the older model series (15-ef0xxx).

 

Perhaps it will be of help with removing and replacing the memory.

 

Maintenance and Service Guide HP 15 Laptop PC

Was this reply helpful? Yes No
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