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Message 1 of 2
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Flag Post

Can i open up my laptop and upgrade my storage or add another ssd/hdd without voiding the warranty?

HP Recommended
HP Pavilion Gaming 15-ec0802no

My laptop is a 2019 Pavilion gaming bought in Sweden with a 256 gb ssd.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Joshua29 Welcome to HP Community!

 

I understand that you would like to add the hard drive.

 

I have checked the manual (page number 2)

 

Your product support Dual storage configuration

 

256 GB, PCIe, NVMe, TLC, solid-state drive + 1 TB, 7200 rpm hard drive

 

128 GB, PCIe, NVMe, TLC, solid-state drive + 1 TB, 7200 rpm hard drive

 

128 GB, PCIe, NVMe, TLC, solid-state drive + 1 TB, 5400 rpm hard drive

 

I would suggets you conatct our phone support and check for the support option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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