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‎05-30-2021 05:31 AM

HP Recommended
Product: 340s G7
Operating System: Microsoft Windows 10 (64-bit)

I have a monitor (LG 35WN75C-B which have a USB-C port supports PD) and I want to use it as external monitor for my HP 340s G7 using USB-C port. However, it says "display connection might be limited" and I don't know why. I am wondering the USB-C does not support video, am I correct?

 

One more thing, can I use USB-C port to charge the laptop from LG monitor?

 

Thanks for you help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2021 02:14 PM - edited ‎05-30-2021 02:14 PM

HP Recommended

@TragicVN 

 

The specs does not say much

 

  • (1) USB 3.1 Type-C Gen 1
  • (2) USB 3.1 Type-A Gen 1
  • (1) HDMI 1.4
  • (1) Headphone/microphone combo jack
  • (1) AC power port

And page 2 of the manual says (1) USB 3.1 Gen 1 Type-C port (supports data transfer) that means it does not support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎05-30-2021 02:14 PM - edited ‎05-30-2021 02:14 PM

HP Recommended

@TragicVN 

 

The specs does not say much

 

  • (1) USB 3.1 Type-C Gen 1
  • (2) USB 3.1 Type-A Gen 1
  • (1) HDMI 1.4
  • (1) Headphone/microphone combo jack
  • (1) AC power port

And page 2 of the manual says (1) USB 3.1 Gen 1 Type-C port (supports data transfer) that means it does not support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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