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‎05-02-2020 06:39 AM

HP Recommended
Product: HP Pavilion 15-AU620tx
Operating System: Microsoft Windows 10 (64-bit)

My laptop is almost 3years old with inbuilt battery, and battery had now stopped working and not getting charged and day by day it gets drained off.

  • If the battery gets dead  can still my laptop will work by power plugged in? (for HP Pavilion 15-AU620tx model)
  • Also provide me the information about compatible battery for HP Pavilion 15-AU620tx model. and link to buy it.

thankyou,

Regards

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-09-2020 03:09 PM

HP Recommended

@Abhijeet95
Thank you for posting on the HP Support Community.

 

To get the answer to this question, yes you can use only ac adapter to run the computer. 

After reading your post, I did go through the Product specifications of your product and found that you have 2-cell, 41 Wh Li-ion  battery installed on the PC.

Here is the part number:  849909-855 and it's a universal part you can purchase one from online store https://www.amazon.in/TT-Laptop-Battery-HP-849909-855/dp/B083ZTFG84

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-09-2020 03:09 PM

HP Recommended

@Abhijeet95
Thank you for posting on the HP Support Community.

 

To get the answer to this question, yes you can use only ac adapter to run the computer. 

After reading your post, I did go through the Product specifications of your product and found that you have 2-cell, 41 Wh Li-ion  battery installed on the PC.

Here is the part number:  849909-855 and it's a universal part you can purchase one from online store https://www.amazon.in/TT-Laptop-Battery-HP-849909-855/dp/B083ZTFG84

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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