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‎07-23-2025 11:04 PM

HP Recommended
Product: HP 255 15.6 inch G10 Notebook PC (78U77AV)
Operating System: Microsoft Windows 11

I live in US. I got my new HP 255 G10 laptop 2 days ago (on 7/22/25) from Amazon. I checked the warranty information based on the serial number at HP site using HP Support Tool. The warranty has started in March 2025 and it says only 8 months are left. I can not find "dispute" link under "Additional information and disclaimer". How do I update the information to get full 1 year warranty from HP? 

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‎07-24-2025 05:16 AM

HP Recommended

@myyhml,

 

The document below contains a link to a warranty dispute site.

HP PCs, printers - Dispute a warranty status | HP® Support

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‎07-24-2025 09:02 PM

HP Recommended

 I had followed the steps in the link you provided before i posted my initial request for help. I can not get "dispute" link under "Additional information and disclaimer". How do I update the information to get full 1 year warranty from HP? It shows product as registered and warranty ending in March 2026. There must be some one I can talk to at who can  validate my recent purchase (i can provide info) and update the HP warranty. What is the contact #and/or e-mail. Thanks.

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