Can't boot and install Windows 10 Entreprise 1809 LTSC (2019 LTSC)

[Hunghers]

Hi guys,

I'm trying to do a fresh install of Windows 10 Entreprise 1809 LTSC (2019 LTSC) x64 on ZBook Fury 15.6 inch G8 IDS (Base Model), can't do anything.

Laptop have i7-11850H Intel CPU, which is not listed as supported processor on Microsoft page : 

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-ltsc-1809-sup...

Otherwise, Intel Support provides me information that i7-11th gen should be supported by the OS :

Windows 10 x64 : https://www.intel.fr/content/www/fr/fr/support/articles/000006105/processors.html

Windows 10 Entreprise 2019 LTSC (but IoT) : https://www.intel.fr/content/www/fr/fr/internet-of-things/window-processor-server-support.html

Is it a way that HP, as OEM Manufacturer, can help about the support of Windows 10 Entreprise 1809 LTSC (2019 LTSC) on this CPU i7-11850H ? or have I made mistakes using ISO image and misconfigurations of UEFI ?

[Paul_Tikkanen]

Hi:

This is a peer-to-peer forum.

We do not work for or represent HP.

You can contact HP support starting at the link below.

Contacter HP | HP® France

The driver page for the notebook indicates the oldest version of W10 that is supported is v1909.

If you are having a problem where Windows can't find the drive, the only suggestion I can offer would be to see if installing the Intel RST storage controller drivers works for you:

I have zipped up and attached the storage controller drivers, below.

Copy the files in the folder to a USB flash drive.

Have the flash drive and your W10 installation media plugged into USB ports.

Boot from the W10 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next and hopefully, W10 should find the drive and install.

[Hunghers]

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@Paul_Tikkanen wrote:

Hi:

This is a peer-to-peer forum.

We do not work for or represent HP.

You can contact HP support starting at the link below.

Contacter HP | HP® France

The driver page for the notebook indicates the oldest version of W10 that is supported is v1909.

If you are having a problem where Windows can't find the drive, the only suggestion I can offer would be to see if installing the Intel RST storage controller drivers works for you:

I have zipped up and attached the storage controller drivers, below.

Copy the files in the folder to a USB flash drive.

Have the flash drive and your W10 installation media plugged into USB ports.

Boot from the W10 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next and hopefully, W10 should find the drive and install.

---

Thanks @Paul for your reply.

It is not related to Windows not seeing disk, but thanks for providing it.

[Paul_Tikkanen]

You're very welcome. 

If you can get to that road block, hopefully the drivers I attached will work  

The Intel storage controller drivers are required to be installed for all PCs that come with the Intel 11th generation and newer processors.