• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎07-07-2025 03:22 AM

HP Recommended
Operating System: Microsoft Windows 11

My laptop (hp stream model 11-ako515sa) won't complete the latest Windows 11 update. There is hardly any room on the C Drive, even though all files have been deleted and clean ups have been done. I've been in touch with Microsoft and they told me I need a bigger hard drive, and to contact HP for advice. I know you can't increase hard drive size with this laptop. I want to know how can the C drive be full when there's nothing on the computer? And, isn't the laptop designed to install Windows 11? It has 64GB storage. (Although in reality it is reading 57.2GB storage). 

Reply
1 REPLY 1

‎07-07-2025 07:45 PM

HP Recommended

@Katy1984 

 

Please use the following Guide (same for Windows 11 and 64GB eMMC)

         

               https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.