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Can't decrypt drive encrypted w/HP Drive Encryption (Running HP Client Security Manager 9.3.9.2559)

‎03-31-2021 02:31 PM - edited ‎03-31-2021 02:36 PM

HP Recommended
Product: HP Elitebook 850 G3
Operating System: Microsoft Windows 7 (64-bit)

I went to decrypt my drive, that I encrypted with HP Drive Encryption, under HP Client Security and the data/drive option is GONE. Hoping somebody in a similar situation (seems there have been many) has found a way to decrypt a drive and/or add the data/drive option back into HP Client Security. I tried adding a screen snapshot of what I see when I log into HP Client Security, but that seems to not be taking for some reason.

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‎03-31-2021 02:36 PM - edited ‎03-31-2021 02:40 PM

HP Recommended

And tried to post a pic of what I see when I login and still no dice.

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