• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-31-2021 02:31 PM - edited ‎03-31-2021 02:36 PM

HP Recommended
Product: HP Elitebook 850 G3
Operating System: Microsoft Windows 7 (64-bit)

I went to decrypt my drive, that I encrypted with HP Drive Encryption, under HP Client Security and the data/drive option is GONE. Hoping somebody in a similar situation (seems there have been many) has found a way to decrypt a drive and/or add the data/drive option back into HP Client Security. I tried adding a screen snapshot of what I see when I log into HP Client Security, but that seems to not be taking for some reason.

1 REPLY 1

‎03-31-2021 02:36 PM - edited ‎03-31-2021 02:40 PM

HP Recommended

And tried to post a pic of what I see when I login and still no dice.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.