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HP Recommended
HP Pavilion x360 Convertible 14m-ba1xx
Microsoft Windows 10 (64-bit)

My laptop desperately needs a new battery. I can't figure out which battery to get, though! I have tried figuring it out on my own using my serial number and I can't. Google, the virtual assistant, the parts stores.... nothing is working out. So, perhaps someone here can help me figure out which battery to buy.

 

Computer name: HP Pavilion x360 Convertible 14m-ba1xx

Serial number: [Private information removed]

Product number: 1KT49UA#ABA

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@slour86 

 

Please keep or bookmark the following link for future referrences

            https://partsurfer.hp.com/Search.aspx?searchText=1KT49UA

 

As you can see, you need part #  916811-855 for your machine which is N/A from HP. You can order from Amazon, BestBuy  or

           https://www.newegg.com/p/16J-0010-01UE7

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@slour86 

 

Please keep or bookmark the following link for future referrences

            https://partsurfer.hp.com/Search.aspx?searchText=1KT49UA

 

As you can see, you need part #  916811-855 for your machine which is N/A from HP. You can order from Amazon, BestBuy  or

           https://www.newegg.com/p/16J-0010-01UE7

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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