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- Can't find NVMe SSD M.2 driver for my laptop

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08-03-2021 06:02 AM
Hi,
I try to find a driver for the NVMe SSD of my HP laptop 14s-fq1015ur (3B3N1EA#ACB) but without success.
The reason why I need this driver is a Windows 10 install by using a USB bootable.
During the beginning of the installation, it asks me to select a drive where I can install the OS. But a message appears and I can't continue the installation : "No signed device drivers were found. Make sure that the installation media contains the correct driver, and then click OK."
So I decided to go to the source by checking on hp.com and samsung.com for this driver. But nothing was find. It's really disappointing for me.
Does someone have an idea about this driver ? Did someone have the same problem ?
Thank you in advance for your replies 😉
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Accepted Solutions
08-03-2021 02:36 PM - last edited on 08-20-2024 07:37 AM by SofiaML
Problem solved.
This solution helps: HP PCs - No drives can be found during Windows 11 or Windows 10 installation (Intel 11th Generation ...
Additionally, Sammsung NVMe Controller drivers (DriverVer=01/17/2019,3.1.0.1901) was added to the root of USB stick (i'm not sure this helps really).
08-03-2021 08:16 AM
Yes, it is a factory M.2 SSD, but Windows 10 Pro x64 can't find it during installation process.
I think IRST or Samsung NVMe controller driver is needed, but HP Customer Support page do not provides any drivers by my laptop model.
08-03-2021 08:23 AM - edited 08-03-2021 08:25 AM
I've installed Windows 10 on dozens of Intel and AMD laptops with NVME M.2 SSD and never needed a driver during installation.
Your laptop is an AMD Ryzen processor right? Are you installing in UEFI or legacy mode? Why are you reinstalling? You can get errors like this if the Windows installer thumb drive gets corrupted while it is being created. Try going to Microsoft Media Creation Tool site and make the installer usb disk again and see if that fixes the problem.
08-03-2021 02:36 PM - last edited on 08-20-2024 07:37 AM by SofiaML
Problem solved.
This solution helps: HP PCs - No drives can be found during Windows 11 or Windows 10 installation (Intel 11th Generation ...
Additionally, Sammsung NVMe Controller drivers (DriverVer=01/17/2019,3.1.0.1901) was added to the root of USB stick (i'm not sure this helps really).