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- HP Community
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- Can't find Omen 15 X7R21AV charger replacement anywhere

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08-22-2020 03:41 PM
Hey y'all, like the description says - I can't seem to find a replacement charger after losing my current one. I bought something off of Amazon but my computer stopped turning on and after discharging standing charge worked again and basically I don't trust this offbrand one anymore even though it has the proper specs.
I'd like to just get the exact one to replace it even if it is more, but the HP site doesn't list it anywhere. Any resources to replace?
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08-23-2020 12:26 AM
It is a CTO machine therefore no available specs but from page 25 of the Maintenance and Service Guide on the following link
depending on its graphics option, it uses 120W (part # 710415-001) or 150W (part # 776620-001).
You can use 150W for all machines of the series. Part is N/A you can buy replacement on the following store (Part 776620-001 is no longer supplied. Please order the replacement, L32661-001)
https://partsurfer.hp.com/Search.aspx?searchText=776620-001
or use part # to order elsewhere.
Regards.
***
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08-22-2020 05:26 PM
What is your machine ? X7R21AV is an invalid code
https://partsurfer.hp.com/Search.aspx?searchText=X7R21AV
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-23-2020 12:26 AM
It is a CTO machine therefore no available specs but from page 25 of the Maintenance and Service Guide on the following link
depending on its graphics option, it uses 120W (part # 710415-001) or 150W (part # 776620-001).
You can use 150W for all machines of the series. Part is N/A you can buy replacement on the following store (Part 776620-001 is no longer supplied. Please order the replacement, L32661-001)
https://partsurfer.hp.com/Search.aspx?searchText=776620-001
or use part # to order elsewhere.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.