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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Can't find a battery for my laptop
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01-22-2025 11:11 AM
I cannot find any replacement batteries for my laptop no matter what i search for. All the batteries that come up are for different models. Can someone help me find one that will fit in my laptop?
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Accepted Solutions
01-22-2025 01:02 PM
Below is the link to the service manual for your notebook:
Reply to Message - HP Support Community
The battery part number and description can be found in chapter 3 on page 17.
Battery (4 cell, 68 Whr) HP part # N67767-001
HP does not sell the battery you need, so the only suggestion I can offer would be to contact HP's authorized suppliers at the link below and see if they have the battery you need.
01-22-2025 11:13 AM
The reason I need a new battery is that i left it plugged in for like 3 months straight and now the laptop only works when it's plugged in, only lasting about 10 seconds before shutting off when i unplug it and not starting at all if unplugged and off.
01-22-2025 01:02 PM
Below is the link to the service manual for your notebook:
Reply to Message - HP Support Community
The battery part number and description can be found in chapter 3 on page 17.
Battery (4 cell, 68 Whr) HP part # N67767-001
HP does not sell the battery you need, so the only suggestion I can offer would be to contact HP's authorized suppliers at the link below and see if they have the battery you need.