• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 Convertible 14m-cd0xxx
Microsoft Windows 10 (64-bit)

The HP battery check warned me that my battery is very weak and needs replacing.

I was not able to find a battery for purchase in the HP website.

Battery diagnostics.png

1 REPLY 1
HP Recommended

HP stops offering batteries in its Store for laptops over a certain age. That is, when the original supply runs out. 

 

Service Manual 

 

(10) Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion) 920070-856

 

See pages 33-35 of the Manual for "how to". 

 

https://www.amazon.com/SWEALEER-TF03XL-Compatible-15-cc154cl-15-cc060wm/dp/B07VK2YP77/ref=sr_1_3?dch...

 

This is US Amazon. Post back if you need a different purchasing link. If this is the info you need please Accept as Solution. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.