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HP 15-bs115dx notebook

I am trying to find a genuine HP replacement battery but can’t seem to find the exact one with the original cells, voltage, and wattage. Original is a JC03 3-cell 11v 31Wh (PN: 919681-421; Replacement PN: 919700-850). All I’m finding is a JC04 4-cell 14.6v 41.6Wh.  Does anyone know if this is able to be safely used since the voltage is different?

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@Scentaur wrote:

.... voltage, and wattage. Original is a JC03 3-cell 11v 31Wh (PN: 919681-421; Replacement PN: 919700-850).


@Scentaur 

 

Normally HP does NOT keep spare batteries on its stock, you have to find on open market using part number. Many reliable stores around even on eBay.

 

Actually you can order from HP :   https://partsurfer.hp.com/partsurfer?searchtext=919700-850

 

Regards.

BH
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