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Flag Post

Can't find my CMOS Battery.

HP Recommended
HP Notebook - 14-cf0006dx
Microsoft Windows 10 (64-bit)

My CMOS battery is weak or dead.Having trouble with time settings and booting.

Now I want to reseat/replace the CMOS BATTERY by myself.But I can't find where is my CMOS/RTC Battery is located.

My motherboard model is "INTEL I3-7100U 14-CF 14-CF0006DX (AA53)*".Can you please help me with the accurate source or information how can I locate it and replace it?

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Mushfiqur_Rahma Welcome to HP Community!

 

I understand that you are unable to find the CMOS Battery.

 

In that case, I would suggets you conatct our phone support ad check for the support option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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