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HP Recommended
HP Envy 13-ad015na
Microsoft Windows 10 (64-bit)

I want to replace the battery in my HP Envy 13-ad015na laptop as it says that my max charge is at only 35% of the original capacity (current max charge is 1500mA, original capacity 4450mA). But I can't find it in the parts store. Could someone please direct me to a website (preferably an official website) that sells it.

1 REPLY 1
HP Recommended

Won't be an official website. HP stops selling replacement batteries maybe a year after the laptop is introduced. 

 

Manual 

 

3-cell, 51-WHr, 4.45-AHr, Li-ion 921439-855

 

As suspected HP Part Store UK is out of stock. 5-star amazon prime seller:

 

https://www.amazon.co.uk/Hubei-Compatible-13-AD141NG-HSTNN-DB8D-921409-2C1/dp/B07SCHXWQJ/ref=sr_1_2?... 

 

Above is a "compatible" 3rd party battery but its a very reputable seller. Actual HP logoed battery on eBay UK from an OK seller:

 

https://www.ebay.co.uk/itm/Genuin-AD03XL-Battery-921409-2C1-921439-855-HSTNN-DB8D-for-HP-Envy-13-AD-...

 

Post back with any more questions and please accept as solution if this is the info you needed. 

 

 

 

 

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