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- HP Community
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- Can't find the serial number of an Elitebook 745

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06-15-2018 04:17 AM
Under the back cover there's a strange Serial #, onto a white sticker (not directly on the case):
BCALP106CUFAG0SBKX (too long, for example, to be put into the field for the warranty check..
Even the software that should identify automatically the machine and it's serial says it cannot determine any HP product..
Quite strange, isn't it?
Other info on the sticker:
607080789301 REV. 1.06 HSF:HF
PDM: A01
SPS: 768793-001 Date Code: 9515A4
Thank you anyone that could be of any help
Fabio
06-15-2018 04:45 AM
Hi Fabio,
Turn off PC by holding power butto, Try pressing ESC immediately at boot until the startup menu appears and press F10 to enter BIOS. On the first screen you should see your serial number.
https://support.hp.com/us-en/product/hp-elitebook-745-g4-notebook-pc/11084775/document/c03801890
Hope it helps,
David
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