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HP Recommended
Elitebook 745
Microsoft Windows 10 (64-bit)

Under the back cover there's a strange Serial #, onto a white sticker (not directly on the case):

BCALP106CUFAG0SBKX (too long, for example, to be put into the field for the warranty check..

Even the software that should identify automatically the machine and it's serial says it cannot determine any HP product..

Quite strange, isn't it?

Other info on the sticker:

607080789301  REV. 1.06  HSF:HF

PDM: A01

SPS: 768793-001  Date Code: 9515A4

 

Thank you anyone that could be of any help

Fabio

1 REPLY 1
HP Recommended

Hi Fabio,

 

Turn off PC by holding power butto, Try pressing ESC immediately at boot until the startup menu appears and press F10 to enter BIOS. On the first screen you should see your serial number.

 

https://support.hp.com/us-en/product/hp-elitebook-745-g4-notebook-pc/11084775/document/c03801890

 

Hope it helps,

David

 

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