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- Can't get rid of Battery calibration warning

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04-18-2024 03:47 PM
Product: HP ENVY 17.3 inch Laptop PC 17-cr0000 (538A1AV)
Hp support assistant says I need to calibrate battery.
But when I perform the procedure, no matter how many times I try, the message remains there.
I experience no battery issues, and capacity looks normal
All drivers are updated
battery report html shows :
BATTERY 1 | |
NAME | PABAS0241231 |
MANUFACTURER | Hewlett-Packard |
SERIAL NUMBER | 41167 |
CHEMISTRY | LION |
DESIGN CAPACITY | 55.670 mWh |
FULL CHARGE CAPACITY | 50.280 mWh |
CYCLE COUNT | - |
1 REPLY 1
04-19-2024 08:54 AM
I would uninstall the HP Support Assistant.
You can install an updated version later if you want to form the HP Support Assistant web page.
https://support.hp.com/us-en/help/hp-support-assistant
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