• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎10-27-2025 01:25 PM

HP Recommended

Hello,

after updating my HP 255 G8 Notebook to Windows 11 I am receiving a DPC watchdog violation and need to update the driver of my AMD graphics card. 

The driver I downloaded from the HP homepage does not fully install.

24007.png

 

Reply
2 REPLIES 2

‎10-27-2025 02:15 PM

HP Recommended

Hi:

 

If the HP AMD graphics driver isn't working, I recommend you try the driver directly from AMD.

 

You can download the latest driver by clicking on the 'Download Windows Drivers' box near the top left side of the webpage.

 

Drivers and Support for Processors and Graphics

Reply
Was this reply helpful? Yes No

‎10-27-2025 02:46 PM

HP Recommended

That didn't work either, the watchdog violation error was still coming back

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.