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HP Recommended
HP Pavilion - 17-ab499ng
Microsoft Windows 10 (64-bit)

Hey there!

 

I have the following problem:

In the course of a hardware repair I manually removed both the SSN and the HDD from the notebook for a short time and also cleaned both completely because I wanted to set up the notebook new. After I put them back them back in place reconnected them, I could no longer install Windows on either drive. Both the 128GB SSD and the 2TB HDD give the same error message when I try to select a hard drive for Windows installation:

 

"windows cannot be installed on drive 0 partition 1".

 

and under "view details" it says:

 

"Windows cannot be installed to the selected location: Error 0x80300001. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's bios menu".


I can boot WINDOWS TO GO from a USB stick and use both disks as storage media without any problems. Scanning the disks does not give a single error or bad sectors.
I have rebuilt MBR & BCD and done a BIOS update to the latest Version but that did not fix it and the "Advanced BIOS Settings" where I would usually adjust storage related tasks can not be accessed on my model. (As far as i know)

 

Can anybody please advice me what to do?

 

Thank you very much in advance!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Sorry, that cleaning the disk didn't work for you.

 

Unfortunately, I don't have any other suggestions for you to try.

 

Perhaps at this point you may want to see if your notebook is supported by the HP cloud recovery tool that you can use on another Windows PC running W7 64 bit or newer to create a bootable USB recovery drive that is supposed to reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Verbraucher-PCs - Verwenden des HP Cloud Recovery Tools (Windows 10, 7) | HP® Kundensupport

 

I recommend temporarily disconnecting the 2.5" drive so that the tool installs W10 on the 128 GB SSD.

 

Then if this all works out, you can reconnect the 2.5" drive and use it for storage.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Have you tried cleaning the disks at the beginning of the W10 installation process?

 

Fix Windows Can't be installed on drive 0 partition error while install windows 10. - YouTube

HP Recommended

First of all thank you very much for replying! I really appreciate it! Yes i tried that already. That didn't fix it unfortunately

HP Recommended

You're very welcome.

 

Sorry, that cleaning the disk didn't work for you.

 

Unfortunately, I don't have any other suggestions for you to try.

 

Perhaps at this point you may want to see if your notebook is supported by the HP cloud recovery tool that you can use on another Windows PC running W7 64 bit or newer to create a bootable USB recovery drive that is supposed to reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Verbraucher-PCs - Verwenden des HP Cloud Recovery Tools (Windows 10, 7) | HP® Kundensupport

 

I recommend temporarily disconnecting the 2.5" drive so that the tool installs W10 on the 128 GB SSD.

 

Then if this all works out, you can reconnect the 2.5" drive and use it for storage.

HP Recommended

I can hardly believe it myself but this actually worked!!!! Awesome! Thank you very much! You just saved me from a loooot of headaches because I would NEVER have thought of it! THANKS

HP Recommended

Anytime.

 

Glad to have been of assistance.

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