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‎04-17-2019 07:26 AM

HP Recommended
Product: J5A65EASAB7
Operating System: Microsoft Windows 7 (64-bit)

Hello, I just can't open the laptop, I followed thousands of tutorials and read thousands of questions here, but I can't open it. I removed all the screws, checked under stickers, but there seems that there's one more screw under the left ctrl button (when I flip over the computer there aren't any plastic openings, it's a solid block...). Any help is appreciated 🙂

1 REPLY 1

‎04-17-2019 07:36 AM

HP Recommended

Hi,

Can you provide the exact model or product number of the PC for further help. Here is how to find it.

https://support.hp.com/us-en/document/c00033108

 

Let us know,

David

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