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‎10-25-2023 08:18 AM

HP Recommended
Product: OMEN Laptop - 15-en0001ax

Hello,  I am beyond frustrated and annoyed with an issue I have been facing recently so any help on this would be very much appreciated.

From Yesterday All of a sudden I can't seem to find my Nvidia Graphics Card on my HP Omen 15 laptop anywhere, Only AMD Radeon graphics show up in the device manager under the display adapters.

I have tried formatting the laptop, tried updating & Resetting Bios to default, have tried upgrading/installing Nvidia graphics drivers but it wont let me install drivers as a pop us shows up saying no Nvidia graphic card was detected on your system.

 

Please any help on this would be very much appreciated.

 

Category:
3 REPLIES 3

‎10-25-2023 09:11 AM

HP Recommended

Since it is switchable graphics you need the HP driver designed to activate both the AMD Radeon and the nVidia discrete (switchable) graphics:

 

sp113652.exe

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‎10-26-2023 12:32 AM

HP Recommended

Hey there Thanks for the reply.

And Yes I did try downloading and installing the attached file and it still does not work I also downloaded and installed all the available drivers available for my laptop on the official HP site and it still does not work for some reason only AMD Radeon(TM) Graphics can be seen under display adapters.

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‎10-26-2023 08:15 AM

HP Recommended

Then it is very likely a hardware error.

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