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‎11-28-2018 06:17 PM

HP Recommended
Operating System: Microsoft Windows 8.1 (64-bit)

Hello, I can't update my graphics card. I've tried the HP website ot find one that works on my laptop, but I can't find one that is xx.xx.15.4251 or higher. Please let me know if it's even possible on my computer. Btw it has a Intel(R) Core (TM) i3-4010U  and CPU 1.70GHz. Let me know if you need more imformation.

1 person had the same question
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‎11-28-2018 07:08 PM - edited ‎11-28-2018 07:09 PM

HP Recommended

Hi:

 

There are no updated drivers from HP other than what is on your notebook's support page.

 

The only suggestion I can offer would be to try manually updating the driver by using the one directly from Intel as follows...

 

Download the zip file version of the latest HD 4400 graphics driver from Intel.  2nd file down on the left.

 

Version: 15.40.41.5058 (Latest) Date: 9/18/2018

 

https://downloadcenter.intel.com/download/28163/Intel-Graphics-Driver-for-Windows-15-40-?product=814...

 

Unzip the file to its folder.

 

Go to the device manager, click to expand the Graphics Adapters device manager category.

 

Click on the Intel HD graphics adapter.  Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

 

Click on Have Disk, and browse to the unzipped graphics driver folder>Graphics>igdlh64 (setup information file), click Next, and see if the driver updates that way.

 

If it does, then restart the PC.

 

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