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‎03-01-2024 08:21 AM

HP Recommended
Product: HP Notebook - 17-ca1031dx
Operating System: Microsoft Windows 11

I am looking to upgrade my RAM. What is the maximum I can use here?

Currently running 16 GB DDR4-2400 MHz RAM (2 x 8 GB). Can this product (9SV61UA) use 64GB DDR4-3200 RAM?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2024 08:30 AM

HP Recommended

The Crucial memory report indicates the max memory is 2 x 16 GB:

 

HP - Compaq HP 17-ca1031dx | Memory RAM & SSD Upgrades | Crucial.com

 

You can run this command to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

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1 REPLY 1

‎03-01-2024 08:30 AM

HP Recommended

The Crucial memory report indicates the max memory is 2 x 16 GB:

 

HP - Compaq HP 17-ca1031dx | Memory RAM & SSD Upgrades | Crucial.com

 

You can run this command to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

Was this reply helpful? Yes No
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