• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Can the ...HP Laptop 14s-dq0802no... Ram be upgraded/add another ram stick?

and if so where can one optain another ram stick that fits for the laptop and is the correct speed?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your notebook only has one memory slot.

 

It is my understanding that other forum members have been able to install a 16 GB memory chip in the slot in the notebooks with an Intel® Celeron® N4120 processor, but officially it only supports 1 x 8 GB of memory.

 

Solved: Need to expand memory for Model 14s-dq0518sa - HP Support Community - 8947747

 

Recommended memory:

 

8 GB:

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial.com

 

16 GB:

 

Crucial 16GB DDR4-2400 SODIMM | CT16G4SFD824A | Crucial.com

 

Below is the link to the service manual:

 

h10032.www1.hp.com/ctg/Manual/c07888733.pdf

 

View solution in original post

1 REPLY 1
HP Recommended

Your notebook only has one memory slot.

 

It is my understanding that other forum members have been able to install a 16 GB memory chip in the slot in the notebooks with an Intel® Celeron® N4120 processor, but officially it only supports 1 x 8 GB of memory.

 

Solved: Need to expand memory for Model 14s-dq0518sa - HP Support Community - 8947747

 

Recommended memory:

 

8 GB:

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial.com

 

16 GB:

 

Crucial 16GB DDR4-2400 SODIMM | CT16G4SFD824A | Crucial.com

 

Below is the link to the service manual:

 

h10032.www1.hp.com/ctg/Manual/c07888733.pdf

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.