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‎09-05-2022 09:39 AM

HP Recommended
Product: 13-bf0013dx
Operating System: Microsoft Windows 11

Can the memory on a 13-bf0013dc , Envy 2-in-1 13.3"  be upgraded?  I see it documented both as 8GB onboard and one of 2 slots populated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-05-2022 09:44 AM

HP Recommended

Hi:

 

According to the service manual the memory cannot be upgraded.

 

Maintenance and Service Guide (hp.com)

 

'Onboard' means the memory is an integral part of the motherboard.

 

Chapter 1 indicates notebooks in that model series came with either 8 or 16 GB of onboard memory.

 

Chapter 3 shows the list of motherboards that come with 8 or 16 GB of memory.

 

Chapter 5 has no procedure for removing or replacing the memory.

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1 REPLY 1

‎09-05-2022 09:44 AM

HP Recommended

Hi:

 

According to the service manual the memory cannot be upgraded.

 

Maintenance and Service Guide (hp.com)

 

'Onboard' means the memory is an integral part of the motherboard.

 

Chapter 1 indicates notebooks in that model series came with either 8 or 16 GB of onboard memory.

 

Chapter 3 shows the list of motherboards that come with 8 or 16 GB of memory.

 

Chapter 5 has no procedure for removing or replacing the memory.

1 person found this reply helpful
Was this reply helpful? Yes No
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