Can you recommend a compatible drive?

[cwu]

Hard Drive Short DST Check: FAILED

FAILURE ID: 9USCQC-7AD8RP-MFPV6K-60UX03

PRODUCT ID: J6P01UA#ABA

Hard Drive information: 

Type: ATA

Model: HGST HTS541010A9E680

Capacity: 1000GB

LBA48: Supported

SMART: Enabled

Sector Type 4k/512e

Can I use a hard drive with SATA type? Can you recommend a compatible hard drive?

[Riddle_Decipher · Accepted solution]

@cwu

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand you've performed a hardware test to identify the hdd failure & need a compatible replacement drive,

I'd like to thank you for the detailed description of your concern,

 as you have ensured I don't have to ask any more questions, that said, You've performed the hardware test and it resulted with the failure ID: 9USCQC-7AD8RP-MFPV6K-60UX03, 

  

Here's what the ID represents: 303

Hard Disk 1 Full Test Failure 

  

You will need to get the hard drive replaced, this can be done either using the HP Part store, 

Or call the HP Phone Support for a repair service. 

For compatible hard drivers (Click here) or look below:

Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Support M.2 SATA Storage (Port0)

Accelerometer / HDD protection support

Supports the following hard drives:

● 1.5 TB 5400-rpm, 9.5-mm

● 1 TB 5400-rpm, 9.5-mm

● 750 GB 5400-rpm 9.5-mm

● 500 GB 5400–rpm 7mm/9.5mm for HP ENVY 15 Notebook PC only

If you would like to thank me for my efforts to help you, 

 feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" button for my efforts to help you.

Have a great day!