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- HP Community
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- Can you upgrade RAM/SSD in HP Envy 15 2020 (15-ep0512na)?

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07-06-2020 04:40 AM
Is it possible to upgrade the RAM and SSD in the Envy 2020 15 laptops?
This is the one specifically I am looking at:
https://support.hp.com/gb-en/document/c06671372
HP ENVY Laptop - 15-ep0512na
Solved! Go to Solution.
Accepted Solutions
07-08-2020 02:04 PM
I reviewed your post and I understand that you want to know whether you can upgrade the RAM and SSD on your computer.
Don’t worry, I assure you I will try my best to get this sorted.
Are you planning to purchase this laptop?
The laptop you have mentioned comes with a 512 GB PCIe NVMe M.2 SSD and 16GB of RAM and you can upgrade the RAM and SSD on the computer.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
07-08-2020 02:04 PM
I reviewed your post and I understand that you want to know whether you can upgrade the RAM and SSD on your computer.
Don’t worry, I assure you I will try my best to get this sorted.
Are you planning to purchase this laptop?
The laptop you have mentioned comes with a 512 GB PCIe NVMe M.2 SSD and 16GB of RAM and you can upgrade the RAM and SSD on the computer.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
07-08-2020 02:17 PM
Thank you very much that does help.
I have one more question if you may be able to help. The retailer lists the exact same specs on that sheet as HP. However the screen the retailer lists is IPS 4K and on HP it is AMOLED.
I called retailer and they say it's the specs as listed and have no other info (not a huge surprise).
Which specs do I go by as it's a pretty big difference in screen quality.
Price indicates it should be AMOLED but can't take an £1,800 risk!
07-09-2020 10:52 AM
I don't see the link which you have shared says that it is an AMOLED display. The display is a UWVA display on the computer.
AMOLED displays are for mobile devices and usually, the laptop displays come with an OLED panel.
I hope that answers your question.
Cheers!
The_Fossette
I am an HP Employee
07-10-2020 05:36 AM - edited 07-10-2020 05:40 AM
Thanks again for replying. In the link below it says it's AMOLED:
https://support.hp.com/gb-en/document/c06671372
In fact the Spectres are also said to have AMOLED. I don't know (or really care) about the difference I guess, lol.
But the retailer says it's an IPS display, whereas this model is stated to have AMOLED by the manufacturer. Which is very confusing. Below is the retailer link: