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HP Recommended
15-dy2093dx
Microsoft Windows 10 (64-bit)

Just wondering...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook's Realtek RTL8821CE-M wifi adapter only has one antenna wire connected to it and any dual band AX card would require two antenna wires.

 

You would have to order the antenna kit in your notebook's service manual, and completely disassemble the notebook including the display panel area to properly run the second antenna.

 

And to complicate things even further, HP only has the service manual for the older models in the series, so there is no information on what better wifi cards would even be supported in your notebook.

 

HP 15s-dy2000 Laptop PC series Manuals | HP® Customer Support

 

If it were me, I would not consider replacing the internal wifi card.

 

See if there is an external USB AX wifi adapter available.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Your notebook's Realtek RTL8821CE-M wifi adapter only has one antenna wire connected to it and any dual band AX card would require two antenna wires.

 

You would have to order the antenna kit in your notebook's service manual, and completely disassemble the notebook including the display panel area to properly run the second antenna.

 

And to complicate things even further, HP only has the service manual for the older models in the series, so there is no information on what better wifi cards would even be supported in your notebook.

 

HP 15s-dy2000 Laptop PC series Manuals | HP® Customer Support

 

If it were me, I would not consider replacing the internal wifi card.

 

See if there is an external USB AX wifi adapter available.

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