Cannot Install Windows on new SSD

[algova73]

Hi, my laptop's SSD died, I took it to 2 shops and they told me the SSD was bad, I ran a system diagnostic and the SSD came out bad, I have an HP 15-dy1043dx. I bought a new SSD but when I try to install Windows it give me this message "Windows cannot be installed to this disk. This computer's hardware may not support booting into this disk. Ensure that the disk’s controller is enabled in the computers BIOS menu." I have watched A LOT OF videos on YouTube, I have searched endlessly on Google and cannot find the answer on how to install Windows on the new SSD. The new SSD is working fine but for some reason, no matter what I do I get that message. Can anyone help me PLEASE!!!

Laptop: HP 15-dy1043dx

SSD: 256GB PCIe Gen3x4, NVMe 1.3

          M.2 Series Solid State Drive

OS: Windows 10 or 11 (I have both original disks)

[Paul_Tikkanen · Accepted solution]

Hi:

That model PC is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with the PC.

Here is an info link for how to use that utility...you will need to use a PC running Windows 7 64 bit or newer and a 32 GB USB flash drive to create the bootable recovery drive.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

[algova73]

Hi, thank you. I downloaded the HP Cloud Recovery Tool but then I encountered another issue 😞 The tool asks for the Product ID and when I typed it in it stated "Product ID does not match or is invalid. Please contact HP support."

[Paul_Tikkanen]

You're very welcome.

Are you entering the correct product number?

This is the one you need to enter...

[algova73]

Thank you. I was entering the zero as an O and that is why it wasn't working. It is downloading now, will keep you updated to see if this finally works.

[Paul_Tikkanen]

You're very welcome.

If for some reason it doesn't, I'll see if I can help you clean install W10.

[algova73]

Hi, so I tried twice because the first time I thought I might have done something wrong but both times after a while I got this message "The recovery attempt has failed. Select one of the following buttons."

I tried to do a clean install of Windows 10 BUT it would give me the same message "Windows cannot be installed to this disk. This computer's hardware may not support booting into this disk. Ensure that the disk’s controller is enabled in the computers BIOS menu." HOWEVER, the HPCloud Recovery Tool did make the partitions but something is preventing it from installing Windows 10.

[Paul_Tikkanen]

Sorry that the cloud recovery tool didn't work for you.

Have you tried using the diskpart utility and cleaning the disk when clean installing W10?

Windows cannot be installed to this disk. Computer's hardware may not support booting to this disk. ...

At the end of the video you can probably delete all of the partitions, leaving just one partition of unallocated space, click Next and W10 should install.

[algova73]

Hi, sorry it took me this long to answer but I have tried both things that you mentioned over and over again and I always get an error message. Last thing I saw in Google is that I might need to convert my SSD from Non-Raid to Raid, so I am trying to find out how because I am all ouyt of options. Thank you very much for your help.

[Paul_Tikkanen]

You're very welcome.

Sorry that none of the suggestions I offered worked for you.

Unfortunately, I don't have any other ideas for you to try.