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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Cannot dispute warranty online

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08-05-2025 08:34 PM
I got my PC from BestBuy and upon checking its warranty status on hp.com, I saw that the warranty started earlier than my date of purchase. I tried to dispute the warranty status online but there is no link to dispute the warranty (If the dispute link is not displayed, the product might be a commercial product, which cannot be disputed online.).
08-07-2025 06:46 AM
@bwangsbsb, Welcome to HP Support Community,
Could you please send me these details via private message? I'd be happy to assist you in getting the warranty fixed.
First Name:
Last Name:
Serial Number:
Product ID:
Contact number:
Full Address:
Country:
Pincode:
Email:
Complete invoice, which contains the serial number of the unit with date of purchase
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee