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‎06-28-2018 04:20 PM - last edited on ‎06-28-2018 04:23 PM by Retired

HP Recommended
Product: HP ENVY m6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

My Battery no longer functions and is always at 1% needing to be charged at all times or it turns off. I ran a Battery Test and it told me that the battery reported Failure and it needed to be replaced immediatly.

 

  I followed the link to HP and it said none exist and I was wondering if their were any compatibles for my PC

 

Product Number: G3R12UA#ABA

Product Name: HP ENVY m6 Notebook PC

Battery CT Number: 6DKRD07JQ6H6F2

Manufacturer: 13-24

Serial Number: [removed per Rules Of Participation]

Failure ID: REOOW

 

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-28-2018 06:04 PM

HP Recommended

@Kevin_LS

 

Your machine is an HP ENVY m6-n010dx, its specs

 

      https://support.hp.com/au-en/document/c04223655

 

You can use one of the following batteries

 

   6-cell, 62-Wh, 2.80-Ah, Li-ion battery Part # 710417-001
   6-cell, 47-Wh, 2.20-Ah, Li-ion battery Part # 710416-001

 

The first one is better and more expensive. You can use part # to order from HP (if available) or from online stores such as Amazon, eBay... For example

 

   https://www.amazon.com/LB1-High-Performance-710417-001-TPN-L112/dp/B00GU3F9IE

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎06-28-2018 06:04 PM

HP Recommended

@Kevin_LS

 

Your machine is an HP ENVY m6-n010dx, its specs

 

      https://support.hp.com/au-en/document/c04223655

 

You can use one of the following batteries

 

   6-cell, 62-Wh, 2.80-Ah, Li-ion battery Part # 710417-001
   6-cell, 47-Wh, 2.20-Ah, Li-ion battery Part # 710416-001

 

The first one is better and more expensive. You can use part # to order from HP (if available) or from online stores such as Amazon, eBay... For example

 

   https://www.amazon.com/LB1-High-Performance-710417-001-TPN-L112/dp/B00GU3F9IE

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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