Cannot find camera on HP spectre

[bunkerbuster]

Hello everybody

So I change the keyboard and battery of my Old Spectre BL012DX. Upon turning on the computer it indicates it cannot find the camera. So Reinstall/erase the hard disk still the same problem.

Did my webcam just died?

I'm sure reconnect all the wires in the computer before closing up.

[Jupitero]

Hello.

Check the BIOS settings first for the webcam. It may be disabled there as well.

Check whether your laptop has a webcam kill switch.

If these didn't help, the Service Guide for your laptop has instructions for webcam camera module cable at pages 47-48 and 50. Even if the webcam cable looks fine I recommend disconnecting and connecting it again, in case the connector just isn't perfectly aligned.

[bunkerbuster]

Thanks Jupitero.

My laptop has no kill switch. Have check the BIOS but no settings for camera.

The camera was working before I change the battery and keyboard.

[Jupitero]

Hi,

In this case I can only recommend opening the laptop and reseating the internal webcam cable.

If you are unsure of doing this, you can always take it to a nearest HP service partner and have them diagnose and fix the problem.