-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Cannot find model number for my HP Envy

Create an account on the HP Community to personalize your profile and ask a question
12-11-2017 05:14 PM
I have a list containing model numbers of HP laptops. My HP ENVY has no stickers attached, and instructions to go into the BIOS settings to retrieve the model number.
I went into the BIOS settings, and there I found the Product Name, Product No., Serial No., Build ID, but no Model Number.
The list I'm referring to is the list of machines that may have a keylogger installed in them. The model numbers shown in this list aren't formatted anything like the Product No., Ser No. or Build ID.
How do I find the model number of my HP ENVY? The Product No. is XOS43UA#ABA.
Thanks.
12-11-2017 05:21 PM - edited 12-11-2017 05:25 PM
Product Name is actually Model but it may list as the series-which is the way models are usually listed in the bulletin anyway.. such as Envy 17 s1xx .
Your Product Number leads to ENVY - 17-s143cl:
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
12-11-2017 09:38 PM
Thank you CherylG for your response. I accept your answer and was able to verify it with the serial number in checking warranty status.
But, I have to say that there is nothing straightforward in going from the product name, HP ENVY, as I understand it, to ENVY-17-s143cl as the model number.
Thanks, again, for a timely response.