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HP Recommended
HP Pavilion - 14-bf188no
Microsoft Windows 11

Hello!

I have a friend that has a HP laptop which makes a metallic sound from the fan. I'm guessing the fan bearings are the problem, from the sounds.
Although i cannot find the partnumber on HP PartSurfer. Anyone knows the correct partnumber for the fan? Thankful for any help.

Serial Number: [Personal Information Removed]
Product Number: 2ZJ72EA
 
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @terning 

Sorry to hear that you are having problems ... I would like to help you.

 

You can replace the fan ...

 

(2) Fan

HP spare part number: 930603-001

See:

HP Pavilion 14 Laptop PC - Maintenance and Service Guide

Page 39 Component replacement procedures

 

ub6424_0-1666092811316.png

 

(2) Where to buy ?

HP Partsurfer: ( Possibly not available )

https://partsurfer.hp.com/partsurfer?searchtext=930603-001

or 

Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification !

 

Kind regards

View solution in original post

3 REPLIES 3
HP Recommended

Hello @terning 

Sorry to hear that you are having problems ... I would like to help you.

 

You can replace the fan ...

 

(2) Fan

HP spare part number: 930603-001

See:

HP Pavilion 14 Laptop PC - Maintenance and Service Guide

Page 39 Component replacement procedures

 

ub6424_0-1666092811316.png

 

(2) Where to buy ?

HP Partsurfer: ( Possibly not available )

https://partsurfer.hp.com/partsurfer?searchtext=930603-001

or 

Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification !

 

Kind regards

HP Recommended

Hello @ub6424

Thank you for the reply! Sadly no genuine new HP FAN available for purchase. Guess we have to look to ebay etc. Thanks for your help!

HP Recommended

@terning wrote:

Hello @ub6424

Thank you for the reply! Sadly no genuine new HP FAN available for purchase. Guess we have to look to ebay etc. Thanks for your help!


You're welcome !

Good luck

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