Cannot get the SATA driver to install to fix my SSD

[BigRoc2223]

Well, my SSD is running on the Windows default SATA driver from 2006. Therefore, my SSD that I just put in is running slow as heck. I tried every SATA driver listed and they all say not supported. I even found an old 1803 Windows 10 ISO and downloaded it to roll back the OS and try to install different versions of the SATA driver as I update. I have had no luck. Why are these SATA drivers not installing? Then, I even installed HP Support Assistant and it will not find any drivers for the PC either. 

[The_Fossette]

@BigRoc2223

I reviewed your post and I understand that you are facing issues installing the SATA driver for the SSD.

Don’t worry, I assure you I will try my best to get this sorted.

What is the make and model of the SSD?

The real-world performance of an SSD doesn’t just depend on the drive, but also the computer you're dropping it into. Which chipset does your motherboard employ? Is it older, and limited to 3 Gb/s transfers, or does it sport 6 Gb/s connectivity?

Having said that, I recommend you download and install the Intel Platform ME Firmware Update from the below link and check if it helps.

https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100251.exe

Download and install the Intel Rapid Storage Technology Driver from the below link.

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101106.exe

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[BigRoc2223]

I tried installing the Intel ME firmware. It failed and said something about the wrong SSID.  The IRST driver failed and said platform not supported. This has been the issue with this laptop. I cannot get the drivers on the product page to work. It is the 15-bs005ds with the Braswell N3060 CPU. They always say the platform is not supported. There is SATA3 so the drive should run at full speed. I tested it in my other computer and it provides full speed. However, that PC is one I built myself so I do not have driver issues with it.

[The_Fossette]

@BigRoc2223

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!