Cannot locate PCI Serial Port driver

[oofles124]

In Windows 7, the PCI Serial port used Intel AMT.  I cannot locate the driver in Windows 10.  

Hardware ID: 

Device PCI\VEN_8086&DEV_8C3A&SUBSYS_2101103C&REV_04

Device PCI\VEN_8086&DEV_8C3D&SUBSYS_2101103C&REV_04

Also missing

ACPI\HPQ6007\3&B1BFB68&0

USB\VID_138A&PID_003F\00207C4CF993

USB\VID_8087&PID_07DA\5&3B36A593&0&12

ACPI\HPQ6001\2&DABA3FF&0

[Huffer]

Probook 650 has several generations. Which is yours?

[oofles124]

system Information says product is 2101.  Believe that is G1

[Huffer]

Have you used all the drivers from here?

https://support.hp.com/us-en/drivers/selfservice/hp-probook-650-g1-notebook-pc/5405400

You definitely want the Intel Management Engine components driver to start with

[Paul_Tikkanen]

Hi, @oofles124 

In addition to the IMEI driver which will install the serial port, you need these drivers for the other ID's you posted...

ACPI\HPQ6007\3&B1BFB68&0:

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. The HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84595.exe

USB\VID_138A&PID_003F\00207C4CF993: 

You will need to see if the W7 driver that I have zipped up and attached below will work.

You will need to manually install the driver as follows...

Download and unzip the file to its folder.  Do not do anything with the files in the folder.

Go to the device manager, click on the unknown USB\VID_138A&PID_003F device needing the driver.  Click on the driver tab.

Click on Update Driver.   Select the Browse my computer for driver software option, and browse to the driver folder that you unzipped.  Make sure the Include Subfolders box is checked, and the driver should install.  Then restart the PC.

USB\VID_8087&PID_07DA\5&3B36A593&0&12:

This package contains the driver installation package for the Intel Bluetooth in the supported computer models that are running a supported operating systems.

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84411.exe

ACPI\HPQ6001\2&DABA3FF&0:

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71707.exe